Careers

Do you have a passion for interior and design? Here at One World, we pride ourselves on creating an environment where we can think big, have fun & do a bit of good. If that appeals to you then we would love to hear from you…

Please simply email us your application to applications@one.world  and we’ll get back to you right away.

We’re looking for enthusiastic people that love the product and love to please our customers!
Jason Bensohn

Current Openings

One World Customer Experience Assistant

We require a Customer Experience Assistant to provide support to the wider Sales team. This role would suit a candidate interested in homeware and furniture looking to experience a fast paced environment at our office in Chessington.

What We Are Looking For

As a Customer Experience Assistant you will be an enthusiast with a passion for our products and all things One World. In your role, you will be responsible for the overall customer experience and will be on hand to answer and listen to any questions, queries, concerns, and compliments from our customers and be able to respond effectively and efficiently.

What You Will Be Doing

  • Effectively supporting all aspects of the customer experience from product queries to deliveries
  • Managing our phone lines for all incoming calls
  • Keeping on top of all incoming customer query emails and live chats
  • Upsell and cross-sell items across the One World range
  • Manage and build customer relationships

Key Skills and Experience Desired

  • Computer literate with the ability to quickly learn new internal systems
  • Excellent numerical, verbal and written communication skills with keen attention to detail
  • Uses initiative to juggle and organise multiple tasks at the same time in a fast paced environment
  • Strong decision maker with logical and efficient problem solving skills
  • Be able to display a confident and professional style as all times, taking appropriate action to influence the achievement of business goals
  • Experience within the retail and/or trade industry would be an advantage
  • Positive, vibrant and ready to take on anything
  • Kind, helpful and considerate towards your co-workers

Who Will I Report In To?

Sales Manager

Where Will I Be Working?

Chessington, Surrey

 What Hours Will I Work?

Monday to Friday, 8:30am – 5pm

 


 

One World Customer Sales Assistant (Part Time)

We require a Sales Assistant (Part Time) to provide support at our Parsons Green Flagship Store. This role would suit a candidate interested in homeware and furniture.

Job Summary

To work to effectively achieve the highest standards of sales performance, customer service and administration. Be apart of the daily running of the store, achieve sales and profitability by providing quality customer service. Ensure that all Company policies, procedures, controls and administrative processes are implemented and upheld.

You will need to have a history of working in retail, strong communication skills, experience gained in a customer-facing environment, the ability to work to targets and a broad understanding of and interest in the interior industry.

You will need to be flexible in working days, with weekend availability essential.

Salary is dependent on experience. Additional discounts will also be available throughout the store.

Main Responsibilities:

  • Be involved in all aspects of the store to ensure that maximum turnover and cash flow are achieved.
  • Achieve the highest possible standard of customer service by assisting with pre-sales and after-sales queries and providing prompt appropriate responses to customer complaints, including the documentation of customer details and order processing.
  • Ensure maximum personal sales.
  • Work with colleagues in all aspects of till operation and delivery of stock.
  • Ensure that accurate stock levels and records are maintained, together with the highest standards of display and store cleanliness.
  • Ensure that all tickets, point of sale and graphics are displayed correctly.
  • To ensure that all Company policies and procedures concerning dress code, health and Safety, administration, store cleanliness and security are implemented and maintained both personally and by colleagues.
  • Achieve maximum sales by exceeding sales targets set by store Management.
  • Ensure that you are available and willing to work Saturday’s & Sunday’s, special promotions, late night shopping evenings and Bank Holidays as required.
  • Effectively liaise with colleagues and carry out any other related duties as requested.

Additional Requirements:

  • Immaculate personal presentation
  • Previous sales experience
  • Self-motivated
  • Team player
  • Flexible
  • Planning and organisational skills
  • Commercial awareness
  • Confident and charismatic
  • Have plenty of enthusiasm and energy
  • Reliable and punctual
  • Eligible to work in the UK

Who Will I Report In To?

Store Manager

Where Will I Be Working?

Parsons Green Flagship Store

 What Hours Will I Work? (Part Time)

Monday to Friday, 9am – 6pm

Saturday, 11am – 6pm

Sunday, 12pm – 6pm

The End